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CUSTOMER SERVICE REPRESENTATIVE
 
Location:   3050 Enterprise St., Brea CA 92821
Contact:    Send Email to: applicants@extraexpress.com

Job Description:
Hours/Days: Open
Hourly rate: Starting at $10.00
Position: Entry Level

Responsibilities:

  • Taking orders from established clients for all types of deliveries.
  • Updating database information on a daily basis.
  • Answering customer inquires.
  • Assisting dispatchers with follow up calls to customers.
  • Interfacing with drivers to ensure successful deliveries.
  • Assisting with coverage for off site HUB representatives.

Required Skills:

  • The successful applicant will have excellent English communication skills.
  • The successful applicant will have exceptional organization skills.
  • The successful applicant will have strong problem solving skills.
  • The successful applicant will have a professional attitude.
  • The successful applicant will have excellent phone skills.
  • The successful applicant will be a team player.
  • The successful applicant will be energetic and cheerful.
  • The successful applicant will be a self-starter.
  • The successful applicant will flex easily to changes to job responsibilities.
  • The successful applicant will be customer focused.
  • The successful applicant will have an excellent attendance record.
  • The successful applicant must be an ‘A’ player.
  • Knowledge of the delivery and distribution business would be advantageous but not essential for this position.
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